Computers and Windows
Slow devices, software errors, update problems, and everyday Windows issues.
Business IT Support
Your outsourced technical support teamwithout the cost of a full internal department
4ITX helps small and growing businesses manage computers, email, users, software, networks, backups, servers, and everyday technical problems through one clear support channel.
Common problems we solve
Technical problems should not stop your team from working
Connected support coverage
One support path across the tools your team depends on
Users should not need to decide whether a problem belongs to a computer, email account, router, cloud service, or vendor. 4ITX assesses the issue and identifies the correct next action.
- Computers and approved applications
- Business email and user accounts
- Office connectivity and shared devices
- Configured backup jobs
- Covered servers and storage
- External provider coordination
Support tiers
Choose the support level your business needs
Each tier is quoted for your team. The response window, the hours included, and visit arrangements are confirmed in your quotation. The plans and pricing page explains how to request a quote.
Remote Assist
Remote help when something stops working. A practical starting point for very small teams.
- Remote Windows troubleshooting
- Email configuration and delivery help
- Basic Wi Fi and network troubleshooting
- Microsoft 365 or Google Workspace user assistance
Business Care
Ongoing remote support for companies without an internal IT employee. Everything in Remote Assist, plus:
- Proactive monitoring of covered computers
- Windows update and patch checks
- Backup status monitoring
- A monthly incident and risk summary
Managed Office
The widest coverage, for businesses that want 4ITX as their outsourced IT department. Everything in Business Care, plus:
- User onboarding and offboarding
- Microsoft 365 or Google Workspace administration
- Scheduled visits to your location
- Basic IT planning and purchasing recommendations
Who this is for
Reliable technical coverage for a growing office
- Businesses of roughly five to twenty five employees
- Companies without a dedicated IT employee
- Offices using Microsoft 365 or Google Workspace
- Teams depending on email, internet, shared files, and cloud software
- Companies with a small server, NAS, or shared network
- Owners who want one accountable technical partner
Talk to 4ITX
Give your team one reliable place to ask for technical help
Tell 4ITX how many users, computers, offices, servers, and cloud services your company uses. We will recommend the right support tier and quote it clearly.